Corporate Performance
1 Finance and Corporate Performance Division: Finance and Performance | Value for Money | Business Change and Strategy | Overseas Pensions Department
2 Human Resources Division: Corporate Human Resources Advisory Group | HR Operations | Office Services
3 Communications Division: News and Media | Strategic Communications | Online Content and DFID Communications Network
4 Business Solutions Division: Business Solutions Division
5 Evaluation Department: Evaluation Department
6 Internal Audit Department: Internal Audit Department
Please note: unless otherwise stated, e-mail enquiries should be sent to enquiry@dfid.gov.uk.
Acting Director-General: Sam Sharpe
Tel: 020 7023 1750 | Fax: 020 7023 0694
1. Finance and Corporate Division
Director: Sam Sharpe
Tel: 020 7023 1750 | Fax: 020 7023 0694
a) Finance and Performance
Finance and Performance Department aims to give DFID excellent financial and procurement systems, to help DFID plan and manage its performance to achieve best results, and to help DFID change as an organisation.
Ronnie Erskine
Tel: 01355 84 3138
Business Support
Business Support’s remit is to provide support across DFID for Programme Officers seeking guidance and training on implementing DFID’s rules, policies and procedures. For example, Business Support might advise on the best way to write a Memorandum of Understanding, help colleagues with ARIES, the new financial management system, recommend suitable training courses, and much more.
Craig Addies
Tel: 01355 84 3612
Financial Management
Financial Management Group provides the financial accounting, management accounting and stewardship function to DFID.
Stuart Waddington
Tel: 01355 84 3968
Corporate Performance
The Corporate Performance Team (CPT) supports DFID by promoting delivery of the Public Service Agreement and Service Delivery Agreement. CPT support all DFID staff to strengthen performance management, delivery and reporting. In addition CPT advocates for improvements in the effectiveness of international development. It has central responsibility for supporting top management in corporate performance management, measurement and reporting.
Kenny Osborne
Tel: 01355 84 3436
ARIES Optimisation
Managing benefits realisation of ARIES. Helping offices in measuring and monitoring of both quantifiable benefits (eg staff time freed up through process redesign and elimination, improved value for money from procurement and existing support and maintenance budgets which will become available to support ARIES) and qualitative benefits (including reduced system complexity, improved data accuracy and consistency, enhancement of DFID reporting accuracy)
Head of ARIES Optimisation Unit – Elizabeth Robin
Tel: 01355 84 3504
b) Value for Money
A key priority for DFID is to demonstrate that it is delivering good value for money for taxpayers. We also need to identify ways to improve value for money over time: continually challenging ourselves to find ways to use our resources more effectively so they will make the biggest difference to the lives of poor people.
Liz Ditchburn
Tel: 01355 84 3950
Procurement Group
Procurement is responsible for DFID's contractual relationships with suppliers of goods and services. These include consultants, agents, research institutions and contractors. PG provides advice to programme officers on appropriate procurement strategies, and manage or support contractual processes from tendering to payment of the final invoice.
Tony Gardner
Tel: 01355 84 3441
Promoting Value for Money
The Promoting Value for Money team drives this focus on value for money throughout the organisation.
Jennie Barugh
Tel: 01355 843617
Effective Programmes
Effective Programmes facilitates the delivery of effective DFID programmes in
pursuit of the Millennium Development Goals. It does this by:
• providing support and advice on programme and project design and delivery
issues
• drafting and updating guidance notes on aid instruments – particularly in
relation to new ways of working
• helping to embed a results culture in DFID through implementation and
monitoring of the DFID Results Action Plan.
Mike Smithson
Tel: 01355 84 3563
c) Business Change and Strategy Department
The Business Change and Strategy Department has been set up to put DFID in a better position to deal with the challenges of the future.
Sarah Dunn
Tel: 020 7023 0268
Business Change & Strategy
The Business Change and Strategy Unit anticipates major longer-term challenges to the achievement of our objectives. It identifies major opportunities we might be missing, and does fast and focused analysis for the Board on topics of short term interest.
Paul Williams
Tel: 0207 023 0910
Strategy Unit
Kate Tench
d) Overseas Pensions Department
Overseas Pensions Department supervises overseas service pensions, including pensions supplements.
Peter Brough
Tel: 01355 84 3444 | Fax: 01355 84 3636
2. Human Resources Division
Director: Neil Robertson
Tel: 0207 023 0058
Human Resources Division (HRD) works in partnership to improve performance and productivity and help DFID meet its poverty reduction objectives by:
- building leadership and people management capability across DFID
- improving HRD’s effectiveness by meeting the needs of DFID business and helping managers manage
- improving HRD’s efficiency and value for money.
Human Resources Division (HRD) includes departments working on HR core functions such as diversity and health and wellbeing. The division also manages DFID’s security, facilities, health and safety and office services.
Corporate Human Resources Advisory Group
Corporate Human Resources Advisory Group (CHRAG) provides a range of services to support effective people management across DFID under the "Making It Happen" initiative. The overriding objective is to ensure DFID maximises its contribution to meet the poverty reduction targets in the Millennium Development Goals by efficiently deploying its staff resources. CHRAG has responsibility for Diversity, Employment Policy, Learning & Development, Pay & Reward, Resourcing, Talent Management and Security.
Head of CHRAG: Richard Montgomery
Tel: 01355 843137
HR operations
HR operations provides a range of services to support effective people management across DFID under the “Making it Happen” initiative. The overriding objective is to ensure DFID maximises its contribution to meet the poverty reduction targets in the Millennium Development Goals by efficiently deploying its staff resources. HR operations has responsibility for Staff Payroll and Pensions, HR Business Partners, HR Direct (first point of contact for internal HR enquiries), Online Systems, Core Support and Case Management.
Head of HR Operations: Paula Hallam
Tel: 01355 843555 (Scotland), 0207 023 1649 (London)
Office Services
Office Services provides facilities for all DFID offices, including accommodation and room bookings, Health and Safety, environmental issues, and procurement.
Head of Office Services: Gary James
Tel: 020 7023 0721
3. Communications Division
Director: Paul Mylrea
Tel: 020 7023 0809
News & Media
DFID uses a range of media channels including newspapers, TV, radio and magazines to inform the public about international development and the work of DFID.
James Hardy
Tel: 020 7023 0959
Strategic Communications
The Strategic Communications Department is responsible for forward planning, internal communications, marketing, publications, visits and events, outreach and stakeholder engagement.
Natalie Acton
Tel: 020 7023 1032
Online Content and DFID Communications Network
The online content team manages the DFID website and intranet, and the DFID Communications Network coordinates a network of communications officers across the organisation.
Deborah Hermer
Tel: 020 7023 1710
4. Business Solutions Division (BSD)
BSD provides corporate services to DFID in information technology, knowledge and information management, and internal project and programme management.
Director: Simon Jones
Tel: 020 7023 0179
Information Systems Department
The Information Systems
Department delivers all aspects of IT services to DFID’s two UK sites and to
approximately 65 offices in developing countries. It also develops new systems
in line with DFID’s IT Strategy
(149kb).
Charles Agnew
Knowledge and Information Management
The Knowledge and Information Management (KIM) Team ensures that DFID meets its legal obligations under freedom of information, data protection, records management and copyright legislation. It is also responsible for the Public Enquiry Point, eLibrary services and policy and development of DFID’s intranet, website and electronic document and records management system.
Capital Portfolio Unit
ARIES Team
5 Evaluation Department
Evaluation Department undertakes ex-post evaluation of development activities and provision of guidance on all aspects of performance measurement. For more information about the work of Evaluation Dept, email ev-dept@dfid.gov.uk. More information about Evaluation Studies.
John Murray
Tel: 01355 84 3851 | Fax: 01355 84 3642
6 Internal Audit Department
Internal Audit Department (IAD) provides an independent and objective opinion to the Accounting Officer and DFID managers on risk management, control and governance. It reviews the policies, procedures and systems established to ensure:
- identification and effective management of risk
- achievement of departmental objectives
- the reliability of internal and external reporting and accountability processes
- compliance with applicable laws and regulations
- compliance with DFID's behavioural and ethical standards.
The Counter-Fraud Unit, located within IAD, leads DFID’s response to suspicions of fraudulent or corrupt practice. The unit supports management in improving systems and operations to manage the risk that fraud and corruption pose to taxpayers’ funds.
Paul Manning
Tel: 020 7023 0193 | Fax: 020 7023 0330
Last updated: 2 March 2009
