Contacting DFID

Last updated: July 2003

The Public Enquiry Point is the initial point of contact for information on the work of the whole of the Department. The telephone helpline is open from 10am-4pm (GMT/BST), Monday to Friday. An answerphone is available at other times.

Tel: 0845 300 4100 (local call rate from within the UK)
Tel: +44 1355 84 3132 (from outside the UK)
Fax: +44 (0) 1355 84 3632
Email: enquiry@dfid.gov.uk 

If you wish to contact a named member of staff please call

• 020 7023 0000 from within the UK
• +44 20 7023 0000 from outside the UK.

1 Palace Street, London SW1E 5HE
Tel: 020 7023 0000 | Fax: 020 7023 0019 | GTN: 3535 7000
Map with directions to 1 Palace Street

Abercrombie House, Eaglesham Road, East Kilbride, Glasgow G75 8EA
Tel: 01355 84 4000 | Fax: 01355 84 4099 | GTN: 7243 4000
Map with directions to Abercrombie House

Conflict and Humanitarian Affairs Department (CHAD)
DFID, 20 Victoria Street, London SW1H 0NF
Tel: 020 7023 0000 | Fax: 020 7023 0019
Map with directions to CHAD office

To see how DFID is organised, open this Organisational Chart.

To find information on specific DFID divisions and departments, inside and outside the UK, go here.

To access DFID's Complaints Procedures, go here.

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