DFID Service Delivery Agreement 2003-2006
Section A: Accountability
The Secretary of State for International Development is
responsible for this Service Delivery Agreement, sharing
responsibility for some measures with Ministers from HMT (SDA
target I on poverty reduction strategies; and VI on debt,
the EC, MDGs and aid effectiveness) and from FCO and MoD (SDA
targets III and IX on conflict).
Section B: Delivering PSA Targets
(Note: Measures cover the 2003-06 period unless otherwise
specified).
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I DFID and HMT will work internationally
to ensure that countries accessing IDA resources
and their key donors are committed to and
supporting effective and sustainable poverty
reduction strategies. DFID will provide bilateral
support to this end in at least 30 countries. |
| PSA Objective I: Reduce Poverty in
Sun-Saharan Africa |
| PSA Target 1: Progress
towards the MDGs in 16 key countries. |
II DFID will, in PSA countries, provide
increased support to contribute to: |
| a) The development and implementation of more
effective government-led education programmes
within a poverty reduction strategy, underpinned
by a medium term expenditure framework, focusing
on primary education and including explicit
objectives on equitable access for girls and boys
in at least 50% of PSA countries. |
| b) The development and implementation of more
effective government-led health programmes within
a poverty reduction strategy, underpinned by a
medium term expenditure framework, tackling
communicable diseases and HIV/AIDS, and reducing
child and maternal mortality in at least 50% of
PSA countries. |
| c) Better economic and political
governance in 50% of PSA countries by 2006 as
demonstrated by: (i) an improvement in public
financial management and accountability systems
(determined by compliance with at least three more
benchmarks from the World Bank/IMF standard set)
and (ii) a deepening of democracy and improvement
in the rights of the socially excluded. |
| d) Sustained improvements in the climate for
foreign investment, local private sector
development and market access for the poor. |
| (Progress on these measures will be assessed
through country level data and annual reviews of
DFID Country Assistance Plans. On governance,
measures include independent international
governance climate assessments.)
III By 2006, DFID, FCO and MOD, with
others, will work to (i) resolve existing violent
conflicts and prevent new conflicts in priority
countries and regions including Sierra Leone,
Great Lakes, Sudan, Angola, and Nigeria (ii)
address the national and regional causes of
conflict by strengthening local conflict
management including through security sector
reform and improving peace support capacity (iii)
improve the international community’s response
to conflict by mobilising and supporting coherent
bilateral and international action and tackling
the economic and financial causes of conflict.
(Assessment of progress will be based on the
implementation of conflict prevention and peace
support strategies designed to reduce the number
of people affected by conflict.)
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PSA Objective II: Reduce Poverty in Asia.
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| PSA Target 2: Progress
towards the MDGs in 4 key countries. |
IV DFID will provide increased
support to contribute to:
a) Effective and equitable education systems,
focusing on primary education and including
specific objectives on equitable access for girls
and boys in Pakistan, Bangladesh, India and
Vietnam.
b) Effective and equitable health sector
programmes, indicated by reduced child and
maternal mortality and spread of infectious
diseases, improved reproductive health and the
development of HIV/AIDS strategies in Bangladesh,
Pakistan, India, China, Nepal and Cambodia.
c) Deepening democracy, improving rights of the
socially excluded and reducing corruption in
Bangladesh, Nepal, India, Pakistan and Indonesia.
d) Local private sector development, market
access for the poor and an improved climate for
foreign investment in India and Bangladesh.
(Progress on these measures will be assessed
through country level data and annual reviews of
DFID Country Assistance Plans. On governance,
measures include independent international
governance climate assessments, for example by the
Asian Development Bank. On private sector
development, measures include growth in the
numbers of clients of micro-enterprise services
and external assessments of the investment climate
undertaken by the World Bank, UNCTAD and/or the
Commonwealth Business Council.)
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PSA Objective III: Reduce poverty in Europe,
Central Asia, Latin America, the Caribbean, the
Middle East and North Africa.
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V DFID will:
a) Support the implementation of integrated
programmes in three priority middle-income
countries (Jamaica, Brazil and Romania) that
target poverty, address the needs of vulnerable
groups and tackle inequality.
b) Work to improve the impact on poverty of EC
assistance programmes in Europe, the Middle East
and the Americas through effective implementation
of existing and negotiation of new regulations
governing the EC programmes.
c) Support policies and programmes designed to
improve economic and political governance in the
Balkans, Russia and Bolivia.
d) Support the development and implementation
of HIV/AIDS strategies in Russia and the
Caribbean.
(Progress on these measures will be assessed
through country level data, annual reviews of DFID
Country Assistance Plans and by evidence of
increased impact of DFID interventions. On the EC,
progress will be assessed through country level
data and progress with the objectives in DFID’s
published EC Institutional Strategy Paper. On
governance, measures include independent
governance climate assessments).
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Objective IV: Increase impact of key
multilateral agencies in reducing poverty and
effective response to conflict and humanitarian
crises.
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Target 3: Improved effectiveness of
international system demonstrated by:
- Ensuring that three-quarters of all eligible
HIPC countries committed to poverty reduction
receive irrevocable debt relief by 2006 and
work with international partners to make
progress towards the United Nations 2015
Millennium Development Goals. (Joint with HMT);
- Greater impact of EC external programmes on
poverty reduction, including through working
for agreement to increase the proportion of EC
oda to low income countries from 38% to 70%.
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VI Together with HM Treasury, DFID will:
a) Work with other partners to ensure that
three quarters of all eligible HIPC countries
receive irrevocable debt relief by 2006.
b) In support of the HMT/DFID Debt/Millennium
Goal PSA and DFID’s EC aid PSA, DFID and the
Treasury will seek to improve the effectiveness of
EC development assistance by working with other
Government Departments (especially FCO), EU member
states, the Commission and the EP to:
- Ensure successful completion of the
Commission reform process in external
relations by their target date of 2003;
- Gain agreement in the Council, Commission
and Parliament to implement these objectives,
including by increasing the share of EC ODA
going to low-income countries in each annual
budget process; and
- Establish clear and measurable
outcomes-based objectives for poverty
reduction that support the November 2000
Development Policy declaration and the means
to monitor and evaluate them.
c) Work towards the achievement of the agreed
target for EU average aid to reach 0.39% oda/GNI
by 2006 and promoting greater aid effectiveness
among donors.
VII DFID will work to improve the
institutional effectiveness of multilateral
agencies (Measured by monitoring the success of
the following 12 agencies in meeting agreed
periodic corporate performance targets: EBRD, WB,
AsDB, AfDB, ICRC, UNDP, UNICEF, UNFPA, WHO, FAO,
UNHCR and UNESCO This list encompasses those
multilaterals where average annual spend is
expected to be at least £10 million).
VIII DFID will work with others to strengthen
and improve the international system’s response
to humanitarian disasters and complex emergencies.
(We will assess this in relation to reduced loss
of life, livelihoods and property in disasters or
complex emergencies, compared to previous
comparable events.)
IX DFID, FCO, and MOD, together and with
others, will work to:
(i) improve the international community’s
response to conflict by strengthening UN
Conflict Management capacity; mobilising and
supporting coherent bilateral and international
action; and implementing agreements to reduce
the proliferation of small arms and light
weapons,
(ii) resolve existing violent conflicts and
prevent new conflicts in priority countries and
regions, and
(iii) address the national and regional
causes of conflict by strengthening local
conflict management systems.)
Assessment of progress will be based on the
implementation of conflict prevention and peace
support strategies designed to reduce the number
of people affected by conflict. As well as actions
taken by the UK government, successful delivery
depends on the co-operation of other state and
non-state actors, international organisations and
non-government bodies.)
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| Target 4: To secure agreement by
2005 to a significant reduction in trade barriers
leading to improved trading opportunities for the
UK and developing countries. (Joint with DTI &
FCO). |
X DFID will promote increased access to
markets for developing countries and enhanced
capacity to exploit trade opportunities. (This
will be assessed in relation both to progress made
in the Doha trade round and to the implementation
of DFID programmes to support developing countries
capacity to participate effectively in trade
negotiations. |
PSA OBJECTIVE V: Develop evidence-based,
innovative approaches to international
development.
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XI DFID will promote:
a) Take up of innovative approaches and
research findings developed by DFID. (This will be
demonstrated by (i) a rising share of non-DFID
finance in innovative approaches developed by
DFID; and (ii) a measure of the adoption of
research findings.)
b) Progress on global issues with a major
impact on poor people. (Progress indicators for
this include (i) The global elimination of polio
by 2005; (ii) Completion of Phase 1 trials to
evaluate safety and immune response of at least
one candidate HIV vaccine; (ii) Development and
testing of one new malaria drug and one
microbicide. 25% reduction in price of
ante-retroviral therapy for HIV treatment in
developing countries. Uninterrupted supply of TB
drugs in at least 75% of PSA countries; and (iii)
Impact of climate change and climate variability
on poverty eradication acknowledged by
multilateral and major bilateral donors as
evidenced by the publication and dissemination of
a multi-agency paper on poverty and climate and
the implementation of joint work programmes with
at least 6 other agencies.)
c) Increased coherence and quality in the
international system for reporting progress
against the MDGs (This will be measured by (i)
production of UN-led global MDG progress reports
annually and (ii) an increase in the percentage of
countries covered by country level MDG reports to:
50% by end 2004; 70% by end 2005; and 90% by
end 2006 (iii) improved quality of country-led
information systems for monitoring performance and
influencing poverty policy in 75% of African PSA
countries; in Asia, Pakistan, Bangladesh and
Nepal; and all IDA-eligible countries in EMAD
regions. These will be measured by availability of
country-level information against PSA indicators.)
d) Analytical methods to integrate
poverty-environment issues into PRSPs and other
development plans, developed and coordinated
through the Poverty Environment Partnership and
other multi-donor fora.
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Value for Money
Target 5: an increase in the proportion of
DFID’s bilateral programme going to low income
countries from 78% to 90% and a sustained increase
in the index of DFID’s bilateral projects’
evaluated success. |
Section C: Context
Value for Money
In addition to the Value for Money targets set out in the
PSA, DFID will:
- a. carry out and publish the outcome of the rolling
programme of efficiency reviews, as part of the
Government’s modernisation agenda. This will include
annual reviews of Service Level Agreements for internal
support functions, including in the areas of human
resources, information systems, accounts and
contracting.
- b. Report annually to the Office of Government
Commerce our value for money savings from efficient
procurement.
Electronic Government
DFID is on schedule to meet all Government-wide
electronic service delivery targets by 2005. Specific
commitments include:
- a. for funding schemes and scholarships, to develop
100% electronic application and processing services by
2004;
- b. for procurement, to produce a strategy for all
low-value transactions – defined as those below the
OJEC threshold of £100,000 – by March 2004, including
on-line purchasing and payment by rolling-out use of the
Government Procurement Card; and to provide 100%
e-tendering capacity from UK offices within one year of
the Office of Government Commerce producing agreed
guidelines;
- c. for recruitment, to provide 100% capacity to
receive and process electronic applications from UK
offices by 2003;
- d. on publications and other information available to
the public, to make 100% of new open records available
electronically from 2004.
Fraud
All cases of suspected fraud will be reported to the
Principal Finance Officer and to Internal Audit Department
within one week of discovery; will be examined immediately
by Internal Audit Department to identify possible systematic
weaknesses and risks to the Department; and will be included
in DFID’s Annual Fraud Return to the Treasury.
Performance Measurement
The DFID Management Board will receive quarterly progress
reports against PSA targets. Directors are individually
accountable for most PSA and SDA targets, and performance
against each Director’s targets will be reviewed annually
by the Management Board.
Externally DFID will report quarterly to the Treasury on
progress on PSA measures, and annually in our published
Departmental Report.
Annex
Outstanding Targets
The following 2001-04 SDA targets are being rolled
forward to this SDA:
Civil Service Reform.
To increase diversity in the Department by March 2005.
The targets contained in DFID’s Diversity Action Plan
are disaggregated by location and staff grade. The key
indicator will be an improvement in diversity in the
Senior Civil Service:
a. to have 30% of SCS posts filled by women (from a
baseline of 18% in 1999/2000);
b. to have 8.3% of SCS posts filled by staff with an
Ethnic minority background (from a baseline of 5% in
1999/2000);
c. to have 3.3% of SCS posts filled with staff with
disabilities (from a baseline of 0% in 1999/2000).
Sickness and ill-health retirement
d. DFID will seek to reduce ill-health retirements to
3.72 per 1000 staff by 2005 (from a baseline of 3.86% in
1999/2000).
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