1 Finance and Corporate Performance Division
2 Human Resources Division
3 Communications Division
4 Business Solutions Division
5 Evaluation Department
6 Internal Audit Department
Please note: unless otherwise stated, email enquiries should be sent to enquiry@dfid.gov.uk.
Director-General: Richard CalvertTel: 020 7023 0417 | Fax: 020 7023 0831
Director: Sam SharpeTel: 020 7023 1750 | Fax: 020 7023 0694
Finance and Performance Department aims to give DFID excellent financial and procurement systems, to help DFID plan and manage its performance to achieve best results, and to help DFID change as an organisation.
Ronnie ErskineTel: 01355 84 3138
Business Support
Business Support’s remit is to provide support across DFID for Programme Officers seeking guidance and training on implementing DFID’s rules, policies and procedures. For example, Business Support might advise on the best way to write a Memorandum of Understanding, help colleagues with ARIES, the new financial management system, recommend suitable training courses, and much more.
Craig AddiesTel: 01355 84 3612
Financial Management
Financial Management Group provides the financial accounting, management accounting and stewardship function to DFID.
Stuart WaddingtonTel: 01355 84 3968
Corporate Performance
The Corporate Performance Team (CPT) supports DFID by promoting delivery of the Public Service Agreement and Service Delivery Agreement. CPT support all DFID staff to strengthen performance management, delivery and reporting. In addition CPT advocates for improvements in the effectiveness of international development. It has central responsibility for supporting top management in corporate performance management, measurement and reporting.
Kenny OsborneTel: 01355 84 3436
ARIES Optimisation
Managing benefits realisation of ARIES. Helping offices in measuring and monitoring of both quantifiable benefits (eg staff time freed up through process redesign and elimination, improved value for money from procurement and existing support and maintenance budgets which will become available to support ARIES) and qualitative benefits (including reduced system complexity, improved data accuracy and consistency, enhancement of DFID reporting accuracy).
Elizabeth RobinTel: 01355 84 3504
A key priority for DFID is to demonstrate that it is delivering good value for money for taxpayers. We also need to identify ways to improve value for money over time: continually challenging ourselves to find ways to use our resources more effectively so they will make the biggest difference to the lives of poor people.
Liz DitchburnTel: 01355 84 3950
Procurement Group
Procurement is responsible for DFID's contractual relationships with suppliers of goods and services. These include consultants, agents, research institutions and contractors. PG provides advice to programme officers on appropriate procurement strategies, and manage or support contractual processes from tendering to payment of the final invoice.
Martin BowdenTel: 01355 84 3321
Promoting Value for Money
The Promoting Value for Money team drives this focus on value for money throughout the organisation.
Jennie BarughTel: 01355 843617
Effective Programmes
Effective Programmes facilitates the delivery of effective DFID programmes in pursuit of the Millennium Development Goals. It does this by:
Mike SmithsonTel: 01355 84 3563
The Business Change and Strategy Department has been set up to put DFID in a better position to deal with the challenges of the future.
Sarah DunnTel: 020 7023 0268
Business Change & StrategyThe Business Change and Strategy Unit anticipates major longer-term challenges to the achievement of our objectives. It identifies major opportunities we might be missing, and does fast and focused analysis for the Board on topics of short term interest.
Paul WilliamsTel: 0207 023 0910
Strategy UnitKate Tench
Overseas Pensions Department supervises overseas service pensions, including pensions supplements.
Peter Brough
Tel: 01355 84 3444
Director: Neil RobertsonTel: 0207 023 0058
Human Resources Division (HRD) works in partnership to improve performance and productivity and help DFID meet its poverty reduction objectives by:
Human Resources Division (HRD) includes departments working on HR core functions such as diversity and health and wellbeing. The division also manages DFID’s security, facilities, health and safety and office services.
Human Resources Advisory GroupHuman Resources Advisory Group (HRAG) provides a range of services to support effective people management across DFID under the "Making It Happen" initiative. The overriding objective is to ensure DFID maximises its contribution to meet the poverty reduction targets in the Millennium Development Goals by efficiently deploying its staff resources. HRAG has responsibility for Diversity, Employment Policy, Case Management, Learning & Development, Pay & Reward, HR Business Partners, Resourcing and Talent Management.
Paula HallamTel: 01355 843137
HR operationsHR operations provides a range of services to support effective people management across DFID under the “Making it Happen” initiative. The overriding objective is to ensure DFID maximises its contribution to meet the poverty reduction targets in the Millennium Development Goals by efficiently deploying its staff resources. HR operations has responsibility for Staff Payroll and Pensions, HR Direct (first point of contact for internal HR enquiries), Online Systems, Core Support, DFID Health, Work and Wellbeing (including health and safety issues), Office Services and Security.
Adrian BlundellTel: 01355 843555 (Scotland), 0207 023 1649 (London)
Office ServicesOffice Services is responsible for managing our UK buildings, including strategic accomodation planning, supervision of contracted services such as maintenance and cleaning, improving DFID's performance against government environmental targets for buildings, Health and Safety issues, and anciliary services such as messengerial support.
Gary JamesTel: 020 7023 0721
Director: James HardyTel: 020 7023 1326
News & MediaDFID uses a range of media channels including newspapers, TV, radio and magazines to inform the public about international development and the work of DFID.
Charlotte MorganTel: 020 7023 0950
Strategic CommunicationsThe Strategic Communications Department is responsible for forward planning, internal communications, marketing, publications, visits and events, outreach and stakeholder engagement.
Natalie ActonTel: 020 7023 1032
Online Content and DFID Communications NetworkThe online content team manages the DFID website and intranet, and the DFID Communications Network coordinates a network of communications officers across the organisation.
Deborah HermerTel: 020 7023 1710
BSD provides corporate services to DFID in information technology, knowledge and information management, and internal project and programme management.
Director: Simon JonesTel: 020 7023 0179
Information Systems DepartmentThe Information Systems Department delivers all aspects of IT services to DFID’s two UK sites and to approximately 65 offices in developing countries. It also develops new systems in line with DFID’s IT Strategy (149kb).
Charles AgnewTel: 01355 843405
Knowledge and Information ManagementThe Knowledge and Information Management (KIM) Team ensures that DFID meets its legal obligations under freedom of information, data protection, records management and copyright legislation. It is also responsible for the Public Enquiry Point, eLibrary services and support for DFID’s intranet, website and electronic document and records management system. As outlined in DFID's new Knowledge & Information Strategy (446kb), DFID is seeking to make better use of its knowledge and information to eliminate poverty and become a leading knowledge-based organisation. A new Knowledge and Information Programme has been introduced to support DFID staff make the changes needed to better share knowledge and information with the public and its partners.
Capital Portfolio UnitThe Capital Portfolio Unit supports the delivery of IT-enabled change projects, overseas estates construction and refurbishment projects, and IT infrastructure improvements. It is DFID’s Centre of Excellence for Project and Programme Management.
ARIES TeamThe ARIES team is responsible for the roll-out of DFID’s new integrated finance, procurement and project/programme management system.
Evaluation Department undertakes ex-post evaluation of development activities and provision of guidance on all aspects of performance measurement. For more information about the work of Evaluation Dept, email ev-dept@dfid.gov.uk. More information about Evaluation Studies.
Nick YorkTel: 01355 84 3740
6. Internal Audit DepartmentInternal Audit Department (IAD) provides an independent and objective opinion to the Accounting Officer and DFID managers on risk management, control and governance. It reviews the policies, procedures and systems established to ensure:
The Counter-Fraud Unit, located within IAD, leads DFID’s response to suspicions of fraudulent or corrupt practice. The unit supports management in improving systems and operations to manage the risk that fraud and corruption pose to taxpayers’ funds.
Paul ManningTel: 020 7023 0193
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