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Investigations

Inquiry reports

1983

A report on the efficiency and costs of the Yorkshire Electricity Board


Published 1983

Contents

Chapters

  

Introduction

  
Chapter 1 Yorkshire Electricity Board
Chapter 2 The Electricity Supply Industry and YEB
Chapter 3 Corporate strategy
Chapter 4 Management structure
Chapter 5 Financial framework
Chapter 6 Investment appraisal
Chapter 7 Operations and engineering maintenance
Chapter 8 Management information systems
Chapter 9 Manpower efficiency and industrial relations
Chapter 10 Customer relations
Chapter 11 Appliance sales, servicing and contracting
Chapter 12 Electricity charges
Chapter 13 Conclusions
   
Appendices  


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