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1981

Severn-Trent Water Authority East Worcestershire Waterworks Company and The South Staffordshire Waterworks Company
A Report on Water Services supplied by the Authority and the Companies

Contents
Chapters
Introduction
Chapter 1	Severn-Trent Water Authority East Worcestershire Waterworks Company and The South Staffordshire Waterworks Company
Chapter 2	Financial Framework
Chapter 3	Quality of Service
Chapter 4	Manpower and industrial relations
Chapter 5	Planning and Operational Control
Chapter 6	Efficient use of manpower
Chapter 7	Direct Billing
Chapter 8	Requirements, demand and management of supply
Chapter 9	Charging
Chapter 10	Investment
Chapter 11	Management of the Authority and the Companies
Chapter 12	Conclusions

Appendices

Severn-Trent Water Authority East Worcestershire Waterworks Company and The South Staffordshire Waterworks Company A Report on Water Services supplied by the Authority and the Companies

Contents

Chapters

Introduction

Severn-Trent Water Authority East Worcestershire Waterworks Company and The South Staffordshire Waterworks Company
A Report on Water Services supplied by the Authority and the Companies