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Investigations
Current
inquiries
Payment
Protection Insurance (PPI)
 Consumer
research
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Payment Protection
Insurance (PPI)
Consumer research
Research |
Link
to document |
GfK / NOP FRS background
report on estimation of numbers of new PPI customers
(July 2007)
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Document: GfK
/ NOP FRS background report on estimation of numbers
of new PPI customers (July 2007) (pdf,
52kb) |
GfK / NOP FRS estimates
of numbers of new PPI customers 2006 / 2007 by product
type (July 2007)
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Document: GfK
/ NOP FRS estimates of numbers of new PPI customers
2006 / 2007 by product type (July 2007)
(pdf, 264kb) |
BMRB report: Qualitative
research into consumer experience (October 2007)
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Document: BMRB
report: Qualitative research into consumer experience
(October 2007) (pdf, 321kb) |
BMRB presentation and results
tables - Telephone survey of PPI customers (December
2007)
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Document: BMRB
presentation - Telephone survey of PPI customers
(December 2007) (pdf, 628kb)
Document: BMRB
tables - Telephone survey of CCPPI customers
(December 2007) (pdf, 1,145kb)
Document: BMRB
tables - Telephone survey of MPPI customers
(December 2007) (pdf, 1,389kb)
Document: BMRB
tables - Telephone survey of PLPPI customers
(December 2007) (pdf, 1,359kb)
Document: BMRB
tables - Telephone survey of SMPPI customers
(December 2007) (pdf, 1,359kb)
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BMRB report - Telephone
survey of PPI customers (February 2008)
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Document: BMRB
report - Telephone survey of PPI customers (February
2008) (pdf, 1,300kb) |
GfK / NOP PPI search behaviour research report (April 2008)
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Document: GfK / NOP PPI search
behaviour research report (April 2008) (pdf, 1,275kb)
Document: Tables telephone survey of MPPI customers (April 2008) (pdf, 357kb)
Document: Tables in-home survey of MPPI customers (April 2008)
(pdf, 1,694kb)
Document: Tables telephone survey of SMPPI customers (April 2008)
(pdf, 435kb)
Document: Tables in-home survey of SMPPI customers (April 2008) (pdf, 1,582kb)
Document: Tables telephone survey of PLPPI customers (April 2008)
(pdf, 389kb)
Document: Tables in-home survey of PLPPI customers
(April 2008) (pdf, 2,161kb) |
Synovate PPI price presentation research (October 2008)
Published: 30.10.08
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Document: Statement (pdf, 147kb)
Document: Qualitative report (pdf, 711kb)
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Insight Research PPI forms consumer testing (April 2009)
Published: 27.04.09
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Document: Insight research report (pdf, 1.81mb)
Document: Independent survey moderator report (pdf, 76kb)
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