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Northern Irish personal banking

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Research Studies

Please read this statement relating to the publication of evidence in a Competition Commission inquiry on the CC website.

 

Research studies

Link to documents

BMRB Social Research

Document: BMRB research report (pdf, 534kb)

Appendix A: Letters to customers sampled for survey (pdf, 38kb)

Appendix B: Unauthorised overdraft charges telephone interview script (pdf, 38kb)

Appendix C: Authorised overdraft charges telephone interview script (pdf, 38kb)

Millward Brown focus groups

Document: Millward Brown focus groups - final report (pdf, 128kb)

ORC consumer survey

Document: ORC consumer survey - final report (pdf, 218kb)

 
 Related documents

 Disclosures of interest


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Competition Commission
Victoria House
Southampton Row
London
WC1B 4AD		 Tel: +44 (0)20 7271 0100 (Competition Commission switchboard)
Email: info@cc.gsi.gov.uk