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Perception

It is important to understand how different groups of employees perceive the total reward package offered by the organisation, particularly if we remember the marketing adage 'Perception is Reality'. If I don't understand my total reward package, how can I value it? And how can it motivate me to perform?

Therefore, we need to gain an understanding of how managers and employees perceive reward, and, in the case of the Senior Management Team, where they think reward should focus. Perception of reward can be researched using the following tools:

• Taking Views from the Senior Management Team
• Guidance in using Focus Groups
• Guidance in using Reward Sort
• Guidance in Engaged Performance® Diagnostic Survey
• Guidance in Conducting an Employee Survey

Read the case study [PDF, 33KB] of a secondary school that used a combination of the Diagnostic Questionnaire and Focus Groups.