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Keyboard shortcuts are intended to help users who have difficulty in using pointing devices such as a mouse.

This website uses the UK government access key system. The following keyboard shortcuts are available on this site:

[s] Skip to content
[1] Home page
[2] Not in use
[3] Sitemap
[4] Not in use
[5] Frequently asked questions
[6] Not in use
[7] Complaints procedure
[8] Terms and conditions, privacy and copyright
[9] Feedback form
[0] Access key details (this page)

[C] Contact us
[N] News
[O] About
[R] Readers

[I] Background
[J] Framework
[K] Process
[L] Policy
[M] Perception
[Q] Practice

Depending on your browser, use one of the following methods to use the access keys:

• Internet Explorer 5+: Hold down the ALT key and select the number/letter of the access key, then press ENTER.
• Internet Explorer 4: Hold down the ALT key and select the number/letter of the access key.
• Internet Explorer 5+ for Mac: Hold down the CTRL key and select the number/letter of the access key
• Internet Explorer 4.5 for Mac: Access keys are not supported.
• Netscape 6+: Hold down the ALT key and select the number/letter of the access key.
• Netscape earlier versions: Access keys are not supported.
• Mozilla: Hold down the ALT key and select the number/letter of the access key.