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Last updated: 08 December 2009
Excellence and Fairness model in accessible formatDiagram showing the phrase Excellence and Fairness at the centre. Three sub-topics are arranged around it in a triangle. Citizen empowerment is at the top; Strategic leadership at the bottom right and New professionalism at the bottom left. Three arrows connect two topics with one another. Citizen empowerment and strategic leadership are connected by an arrow that says - Greater accountability and transparency enabling citizens to hold services to account. New professionalism and strategic leadership are connected by an arrow that says - Government enabling change through incentive and support without micro-managing. Citizen empowerment and new professionalism are connected by an arrow that says - Personalised services through empowered citizens and professionals working together. End of diagram description