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Service Delivery Agreement

Cabinet Office Service Delivery Agreement 2002/03 to 2005/06

Statement of Accountability

The Minister for the Cabinet Office is responsible for delivery of this PSA. The Chancellor of the Exchequer is jointly responsible for the delivery of target 2. The Head of the Home Civil Service reports to the Prime Minister directly on Civil Service reform (target 4).

Delivering PSA Targets

The Cabinet Office, with No. 10 and the Treasury, is at the heart of Government. It provides services to Ministers, the Cabinet and the Prime Minister. It co-ordinates work on cross-cutting issues. It acts as a corporate headquarters for the Civil Service, providing services, advice and guidance for other departments and to the wider public sector. Sir Andrew Turnbull has set in place a vision for the Civil Service over the next three years, with four major goals:

  1. a Civil Service respected as much for its capacity to deliver as for its central policy skills
  2. an enhanced capacity to think and operate strategically
  3. a Civil Service that creates public value. This incorporates the quality of the services it delivers but goes wider into the values it enshrines:
    • integrity and trust
    • impartiality and readiness to serve all citizens and governments
    • recruitment and advancement on merit
    • a make-up that reflects the society it serves
  4. A Civil Service which young people and people successful in other walks of life want to join and to work with

Our Public Service Agreement is focussed on sustained delivery of our departmental aim of ‘Supporting the Government's delivery and reform programme’ through five key objectives:

We will work with No. 10, Department's and others valuing everyone's contribution and developing each person's potential to the full.