Publication Scheme
Part Four: Information published by the Cabinet Office
Public Service Delivery and Reform
Strategy Unit (SU)
- Information on the Strategy Unit, including details of current and completed projects, consultation documents, the Strategy Unit Alumni Network and vacancies in the Strategy Unit.
Customer Service Excellence
- Details about Customer Service Excellence, which aims to bring professional, high level customer service concepts into common currency with customer-facing public services by providing a unique improvement tool
Public Sector Reform
- Details of Public Sector Reform, including the reform strategy, customer focus, people and organisations.
Consultation
- Guidance on consultations [External website], including the Consultation Code of Practice and register of consultation documents.
Public Bodies and Appointments
Improving standards
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