This snapshot taken on 07/04/2010, shows web content selected for preservation by The National Archives. External links, forms and search boxes may not work in archived websites.
Last updated: 13 March 2009
12. Although this guidance is primarily aimed at handling correspondence from MPs and Peers, departments should adhere to the principles set out in this guidance when handling correspondence from members of the public. Departments should publish their own detailed guidance for dealing with treat officially correspondence within their department. Departments should monitor and publish their performance in the handling of such correspondence on an annual basis.
< Ministers' Correspondence with Members of Parliament Contents Page