Drive for Change

Main navigation

Action planning

You should now be ready to proceed to the action planning stage.

Why do you need an action plan? The toolkit shows that workforce engagement can ensure service delivery improvement. Now, you must now make it happen.

An action plan provides clear roles and responsibilities backed up with an effective work programme. This will ensure full engagement and a clear way forward.

There are three stages to the action-planning workshop:

• Sharing all the information about any changes or improvements to the service delivery with all key stakeholders and discussing the findings of the toolkit with a particular emphasis on workforce engagement.
• Identifying shared problems to be solved together to deliver service improvement. Agreeing the processes that you need to have in place to make progress.
• Agreeing on the measures of success, how progress is to be measured and evaluated. What needs to be done to embed this new way of working across the organisation?