This snapshot taken on 07/04/2010, shows web content selected for preservation by The National Archives. External links, forms and search boxes may not work in archived websites.

Cabinet Office Chief Information Officer

Cabinet Office Home
|

Main navigation

What do we mean by sharing services?

The Transformational Government strategy published in November 2005 outlined three themes aimed at:

  1. making services citizen and business centred;
  2. delivering a step change in the professionalism with which technology is delivered to government departments and
  3. encouraging a shared service approach to release efficiencies across the system and support delivery more focussed on customer needs.

The Shared Service Team focusses on Number 3. Sharing a service provides the opportunity to reduce waste and inefficiency by reorganising or reusing assets and sharing investments with others. Processes, facilities, maintenance contracts and management effort to name but a few are likely to be duplicated across different departments. These could be organised more effectively – either local or nationally and could free resources that could be re–invested in citizen–focussed activities and the improvement of services.