Vision
Key Activities and Outputs
- Review your Department’s strategies and identify the key objectives, challenges and priorities.
- Identify your vision for the future of corporate services/shared services delivery and produce your Strategic Plan [PDF, 144KB].
- Identify the different options available to enable you to achieve your vision and the high level costs and benefits of these options and produce a Initial Business Case [PDF, 246KB].
- Identify your stakeholders and their level of interest and influence and produce the first iteration of your Stakeholder Management and Communications Plan [PDF, 435KB].
If you are following the OGC gated review process it is likely that one the outcomes from this stage will be a successful gate zero.
Tools and Examples
Strategy/Business Plan
- OGC Decision Support Toolkit [PDF, 1.3MB]
- HR Options Presentation [PDF, 2.5MB]
- Getting Shared Services Right [PDF, 104KB]
- Practical Approach to Setting Up Shared Services [PDF, 174KB]
- Shared Services for greater efficiency in local government [PDF, 1MB]
- Driving high performance in government [PDF, 1.1MB]
- The Future of Shared Services [PDF, 3.5MB]
- Project Initiation Document [PDF, 893KB]
- Shared Services Options [PDF, 2.5MB]
- HMPS Vision and Roadmap [PDF, 169KB]
- Defra Customer Onboarding Strategy [PDF, 273KB]
- Directgov Future proposition and strategy [PDF, 716KB]
Relevant chapters of Guidance for Providers and Customers
