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Last updated: 27 March 2009
Effective programme and project management is vital to the success of any shared services programme.
To ensure that you accurately identify the cost and benefits of your shared service programme you will need to understand the activities and deliverables, the effort required, dependencies, critical path and resource requirements. You also need to understand the risks to the programme and how you are going to manage these and you will need an effective governance model to enable decisions to be made and issues to be resolved.
The following websites provide support on programme and project management; www.ogc.gov.uk [External website]; www.prince2.org.uk [External website]; www.idea.gov.uk [External website].