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Last updated: 27 March 2009
HMRC has introduced a mandatory gated Governance Framework Model to ensure that IT enabled programmes, projects & services will deliver required business benefits within planned scope, costs & timescales. Within HMRC every IT Initiative is subject to independent risk–based assessment. Where there is a high risk to delivery, HMRC ensure there are checks at specific points (control gates) in the development lifecycle that those benefits will still be realised. This is achieved by examining whether the IT initiative is satisfying the relevant, detailed criteria specific to the gate. This allows HMRC senior management to take corrective action – changes to ensure that benefits will be realised or even, where appropriate, to stop initiatives altogether.
The introduction of the Governance Framework, coupled with the introduction of a much quicker Feasibility process which now takes weeks rather than months, has reduced the amount of spend on initiatives overall and particularly on those that do not deliver required business benefits. It focuses effort on those projects and programmes that will satisfy business need, as set out in the department’s five year plan, and provides HMRC management with continuous assurance throughout specification, development and delivery of IT systems and services.