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ECO: Service and Performance Code

This document sets out the Government’s commitments to exporters on the controls administered by the Export Control Organisation. 

Access the Code:

Export control organisation: service and performance codePDF document (66KB)

 

The document summarises the basic elements of the export licensing system including details on:

  • The legislation
  • Types of Licences
  • Applying for a Licence

It outlines ECO's performance targets and our commitment to exporters in terms of:

  • Standards
  • Information and Openness
  • Courtesy and Helpfulness
  • Consultation and Communication
  • Complaints
  • Value for Money

Information is also available on BERR's wider priorities, delivery & performance.

 

Export Control Organisation
Updated: January 2009

 

 

 

© Crown copyright2009