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New Approach to Consumer Credit

The Government recognises that there are areas of the credit market which need reform if we are to have a personal finance market which meets the diverse needs of UK consumers and offers them the right level of protection against unfair business practices.

We want to see:
• Access to credit lines for the most vulnerable in society maintained
• Fewer people taking on unsustainable levels of debt
• Help for people to keep their finances at manageable levels
• Profitable businesses, which treat their customers fairly

The Government will implement a package of measures including a review of the Credit and Store Card market and a ban on the sending of unsolicited credit card cheques to achieve its vision of a new approach to consumer credit.