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Under the Estate Agents Act 1979, the Office of Fair Trading (OFT) can make an order prohibiting a person from acting as an estate agent when, for example, they have been convicted of an offence involving fraud or dishonesty, or they have engaged in a practice which has been declared undesirable by the Secretary of State, and, in addition, the OFT is satisfied that the person is unfit to continue in estate agency work. The OFT may also issue warning orders where, for example, someone has not met their duties under the Act.
If you receive a Notice of Decision relating to a Prohibition or Warning Order you have a right of appeal to the First–tier Tribunal (Estate Agents). The Tribunal forms part of the General Regulatory Chamber of the First–tier Tribunal, which is administered by the Tribunals Service, an agency of the Ministry of Justice. The Secretary of State for Business, Innovation and Skills (BIS) no longer has a role in hearing appeals.
Contact details for the Tribunal are as follows:
First–tier Tribunal (Estate Agents)
45 Bedford Square
London
WC1B 3DN
Telephone: 020 7612 9700
Fax: 020 7436 4151
Email: estateagentsappeals@tribunals.gsi.gov.uk