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Useful contacts

If you have any queries on the following topics please follow the links for more information on which organisations you should contact.

• Enquiries about postal products and services
  
  
• Complaints about postal services
  
  
• Royal Mail
  
  
• The Post Office network
  
  
• Licensing and regulation of UK postal services
  
  
• Handling suspect mail/postal packages

If your query cannot be dealt with by the areas covered above then please contact the BERR Enquiry Unit via the contact details below.

Email - enquiries@berr.gsi.gov.uk
Phone - 020 7215 5000 or 020 7215 6740 (Minicom)
Fax - 020 7215 0105
Write to
Ministerial Correspondence Unit
Department for Business, Enterprise and Regulatory Reform
1 Victoria Street
London SW1H 0ET

We would welcome any feedback you may have on the Postal Services Sector area of the BERR website. You can email comments to psdwebsite.feedback@berr.gsi.gov.uk