Key Performance Indicators
What are the UK Construction Industry Key Performance Indicators?
The UK Construction Industry Key Performance Indicators (KPIs) are national data sets against which a project or a company can benchmark its performance. The data is collected each year from national surveys covering the construction industry and its clients.
The KPIs are published byConstructing Excellence on the KPIzone website which is updated each June with data collected from the previous year.
KPIzone provides access on a subscription basis to:
- KPI graphs covering:
- Economic (eg client satisfaction, predictability, profit)
- Environment (eg energy use, waste)
- Respect for People (eg employee satisfaction, sickness absence)
- Housing (economic)
- Non-housing (economic)
- Infrastructure (economic)
- M&E Contractors (eg client satisfaction, training)
- Construction Consultants (eg client satisfaction, training)
- Construction Products Industry (including customer satisfaction, people and environment issues)
- Many Additional and Secondary Performance Indicators
- Industry Progress Report showing performance trends over several years
- Case Studies
Specialist KPIs
The Consultants KPIs are supported byACE,CIAT,CIBSE,CIOB,RIOB &RICS. A KPI handbook may be found free of charge on the websites.
The M&E Contractors are supported byBSRIA. A KPI Handbook is available at a small charge from: BSRIA, Old Bracknell Lane West, Bracknell, Berkshire, RG12 7AH. Tel 01344 426511, emailbsria@bsria.co.uk.
The Construction Products Industry KPIs are supported by theConstruction Products Association. A KPI Handbook may be found free of charge on the website.
Design Quality Indicator
The first Design Quality Indicator (DQI) was launched on the 8th July 2002. The DQI is a method of assessing the quality of buildings and can be used by anybody involved in the production of the built environment. The DQI measures the degree of excellence of a facility in relation to its build quality, functionality and impact. Further information about the DQI can be found atwww.dqi.org.uk
KPI report for the Minister for construction by the KPI working group: January 2000
This report produced by the KPI Working Group set out a comprehensive framework that construction enterprises could use to measure their performance against the rest of the industry, and has been designed to be used by organisations, large or small, specialist or supplier, designers or constructors.
