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Energy billing and metering: changing customer behaviour - An Energy Review consultation

Starting Date: 14-11-06

Closing Date: 06-02-07

In the 2006 Energy Review Report, the Government made a number of proposals about billing and metering designed to give customers additional information to help them reduce their energy consumption.

This consultation seeks views about those proposals and how they might best be taken forward.  It also discusses the implementation of the billing and metering aspects of the Energy Services Directive.

In particular, the consultation seeks view on:

  • providing information on domestic customers' energy bills about comparative historic energy use
  • providing further comparative benchmarking information in bills
  • cost-effectively improving the frequency with which customers receive accurate bills
  • giving similar information to business customers not currently covered by half-hourly electricity and daily read gas meters
  • rolling out real-time displays providing instant consumption and cost information about electricity use
  • addressing any barriers to smart metering in the business sector

Following this consultation, the Government will issue a response to views expressed by consultees.  Its intention is to make final proposals during 2007.

A consultation response form is available under 'Consultations Documents'.

Consultation Documents

Consultation Responses

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