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Deployment support for families

Support for families

While soldiers are away there is a range of family welfare support available. This support is provided to both Regular Army Families and to those of mobilised members of the Territorial Army or the Regular Reserve.

Army life means that soldiers may have to deploy away from their home and family on unaccompanied tours from time to time. This may be for an operational deployment, training or an assignment to a location that does not offer family support facilities such as health care or housing.

The first point of contact for Army personnel regarding any issues surrounding deployments is their Unit Welfare Officer.  The local Army Welfare Service team can also help. 

Service Families Accommodation (SFA)

Families of Regular Army soldiers living in Service Families Accommodation (SFA) will normally keep their house for the whole period of an unaccompanied tour. In certain circumstances, for instance during longer unaccompanied tours, families may request surplus SFA in an alternative area, for instance back in the UK. However, these may not always be available.

Family guides to deployment

The Army has produced two guides to help families prepare for periods of deployment. These are available as PDF documents on the right.

Travel for families of service personnel of servicemen on operational tours

The dependants of a married service person stationed in or mobilised from the UK but who is serving on an emergency tour of 4 months or more are entitled to 2 return journeys (by rail warrant or Motor Mileage Allowance) during each emergency tour. This is to enable them to visit their parents or parents-in-law living in the UK, or a nominated NOK (including a child at boarding school) or another close relative. This concession does not permit family members to visit other relatives or friends.

Bursaries or Benevolence to children of Service parents bereaved or injured on operational duty

Entitlement to CEA ceases once a Service person leaves the Armed Forces, the majority of Service personnel are able to plan the provision for their children's education, but families who find themselves dealing with bereavement or injury to their Service Person in the line of duty due to operational commitments, have to make difficult decisions at a time when the family is at its most vulnerable.

Over a number of years many schools have made contact with CEAS to make very generous offers of support for the children of bereaved or injured Service personnel due to operational commitments. CEAS have started to put together a directory of all schools on the Accredited Schools Database (ASD) who offer bursaries and other types of benevolence to children of bereaved or injured in the line of duty Service parents. These offers are open to both existing CEA claimants and, in some circumstances, to those families who have not claimed previously. They range from a discount, equivalent to the Service families discount, to 100% of fees for the child’s duration at the school. Many offers are means tested and require individual application to the bursar or head teacher.

Families who need further information can seek assistance form their Unit Welfare Officer (UWO) as CEAS would be more than happy to provide information about this, or any other issue relating to the education of a Service child in these circumstances. In the first instance the UWO should contact our helpline of 09180 618244 where one of the helpdesk team will be able to assist them.

 

For welfare enquiries families can contact:

The Army Welfare Information Service,
HQ Land Forces,
Louisburg Block,
Erskine Barracks,
Wilton,
Salisbury
SP2 0AG.

Tel: 01722 436569
Fax: 01722 436307
email: LF-AWS-Welfareinformationservice@mod.uk