Royal School of Military Engineering

Housing

General

Most housing or welfare requirements should be first taken to your Unit Welfare Officer (UWO) or equivalent. However, the Defence Estates Housing Directorate (DEHD) is the Agency responsible for the administration of all MOD Service Families Accommodation (SFA). It is therefore perfectly acceptable for you to approach the DEHD direct with your housing problem or concerns. The DEHD is in close contact with units and in support of Commanding Officers who ultimately are directly responsible for the welfare of their families.

Defence Estates Housing Directorate (DEHD)

Organisation

The DEHD is a tri-service organisation responsible for the administration of all Service families accommodation (SFA) for the RSN, Army and RAF.

The DHE is organised on 3 levels: National – HQ DEHD, MOD London.

Regional – to correspond loosely with the Army Divisional boundaries (7 Regions). Area – to correspond generally with Army Brigade boundaries (24 areas), but including RN and RAF establishments.

Chatham Garrison is part of DEHD South East (South ) Region. The DEHD South East Regional Office is located at Dreadnought Block, HMS Nelson, Queen Street, Portsmouth PO1 3HH.

Tel: Civilian: 02392 724418

The DEHD provides the following for you:

Families Quarters

Allocation, Maintenance and Repairs.

Families Quarters Estates Management.

Help and Advice from your Customer Care Officer

All you need to do is ask

Location of DEHD Area Office

30 Garden Street,
Brompton,
Gillingham,
Kent ME7 5AS
Tel: 01634 888400.

Your Estate Managers are:

• Mr Rob Beatty (CCO) 01634 888410
• Mr Garry Gibbs (CCO) Maidstone 767211 or 707344

Families Consultative Group

The DEHD is responsible for managing and maintaining all service families accommodation (SFA) on behalf of the MOD in England, Scotland and Wales. It is a joint service organisation within the MOD. Its aim is to provide Services families with the best housing service in the country.

During the upgrading of SFAs to Grade 1, for condition, it was felt that families from all Services living in these houses, should be encouraged to air their views and play a part in local decisions made about their housing.

To this end a Families Consultative Group (FCG) was set up, chaired by a local resident. Meetings take place on a quarterly basis in the Lampard Centre, Sally Port Gardens, Brompton. It is hoped that these meetings will encourage SFA residents to air views on decisions made about their quarters.

Accommodation Services

Furniture and Furnishing

Families Quarters in this station are furnished by the Accommodations Services Unit (ASU) Aldershot, Kent Area. The local ASU Area Office is located at:

Pond Hill Road,
Shorncliffe,
Folkestone,
Kent CT20 3EX.
Tel: 01303 225000.

The ASU is commanded by an ex-serving Officer and all day to day work is carried out by civilians who are ex WO and SNCOs and are sympathetic to your needs. They are called “Accommodation Services Accountants” (ASA) and are responsible for ensuring that your quarter contains the furniture you are entitled to and requested. The ASA will always deal directly with you on matters relating to your furniture issued. He maintains your Inventory, a copy of which was always given to you when you moved in. this must be retained by you until you move out.

Your ASA will help you, if asked, during your stay. He can help you prepare for move out when the time comes. He will raise charges for any accidental damage or missing furniture when you move out.

ASA Telephone Numbers

• Mr Hankinson 01634 822200
• Mr Austin 01634 822348
• Mr Dobbing 01634 822346
• Mr Bawden 01634 822348