¨ We may decide that there is insufficient reason or that it is not in the public interest to investigate a complaint.

¨ The investigation may show that the complaint was unfounded.

¨ The investigation may provide us with information which we can pass on to another organisation which has powers to deal with what we have found.

¨ We can write to the company concerned and suggest that it changes its ways.

¨ We can issue a formal warning to a company or its directors requiring them to address the concerns we have raised.

¨ If the complaint is substantiated we can ask the Court to wind the company up, and therefore stop it from trading any more. (This will not stop the individuals involved with the company from trading through another company, or on their own).

¨ If the behaviour of the directors is sufficiently questionable we can apply to the Court for them to be disqualified from acting as company directors. This will stop them running companies, but will not stop them trading on their own.

¨ The information we obtain can be used to prosecute the company or its directors criminally.