Information charter

We may need to handle personal information about you so that we can provide better services for you. This is how we look after that information

If we ask you for personal information, we promise:

to make sure you know why we need it;
to ask only for what we need, and not to collect too much or irrelevant information;
to protect it and make sure nobody has access to it who shouldn't;
to let you know if we share it with other organisations to give you better public services - and if you can say no;
to make sure we don't keep it longer than necessary; and
not to make your personal information available for commercial use without your permission.

This helps us to keep your information reliable and up to date.

how to find out what information we hold about you and how to ask us to correct any mistakes;
agreements we have with other organisations for sharing information;
circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymised statistics;
our instructions to staff on how to collect, use and delete your personal information;
how we check the information we hold is accurate and up to date; and
how to make a complaint.

For more information, please e-mail info@dius.gsi.gov.uk, or write to the following address:

Public Communications Unit
Department for Innovation, Universities and Skills
Castle View House
East Lane
Runcorn
WA7 2GJ

When we ask you for information, we will keep to the law, including the Data Protection Act 1998.

For independent advice about data protection, privacy and data-sharing issues, please contact the Information Commissioner.

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

08456 30 60 60 or 01625 54 57 45

01625 524510